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The answer might be rehearsed, but it is still worth a try. If you have a company website with your product line, you can ask them if they went to the website before the interview. If they did and answered some questions based on information from the website, you know you have someone who is ready to take the initiative to learn. If they didn't go to the website, it shows that they weren't even willing to take the time to do their homework for the job they are seeking. Unless they state that they do not have an Internet connection or are not computer savvy, there is no reason why they couldn't have visited the website. LESSON 4 - HOW TO HIRE & RETAIN THE RIGHT PEOPLE
If they answer that they have never had any type of work related stress, then they are most likely lying or never had that type of position. Are they a team player and will they fit in? You have to think about the rest of the team and determine if this person will benefit or hurt the team spirit and production. What makes them feel they are more qualified than the next person? This is a hard question to answer. They will worry if they come off as too confident or too humble. But you can still get some valuable insight from the answer to the question. If they say something like, "I'm the right person because I know the type of idiots who are out there, " then you know you've got trouble. If they come across as unsure about themselves, you've also got trouble. You want someone who feels comfortable enough to answer the question with a simple but clear statement like, "The best way I can answer this question is to tell you that I really love doing this type of work and will not disappoint you. "
Ask about their education. Related college courses or certificates are highly valued and shows that they are taking this career choice seriously. Ask about their skills. You are looking for their top job related strengths. Look at the application and review the salary range at their previous or current employment. This will give you an idea if they are in or out of your pay range, and the opportunity for them to give a desired amount. They should not ask up front what the pay is for the job. It shows impatience. You should provide the opportunity. Ask a couple of questions to see if there might be some potential conflict or attitude issues down the road. Ask, "Who was their favorite manager and why? " then ask, "who was their least favorite manager and why? " The second question is the trick question. You can get some valuable information from a person who you might suspect as dubious. Listen for the negatives that could end up haunting you, if you hired the person. Ask what they liked the most about their last job.